Privacy Policy

May 15, 2026

At Performance Marketing Group ("PMG," "we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, platform, and AI-powered services (collectively, the "Services") available at hireEllis.ai.

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect the following types of data:

a. Information You Provide

  • Account Information — name, email address, password, company name.

  • Payment Details — billing address, payment method (handled via authorized third-party processors).

  • Communication Data — emails, messages, form submissions, or support inquiries you send to us.

b. Information We Collect Automatically

  • Usage Data — pages visited, features used, clicks, time spent, and interactions with our Services.

  • Device Information — IP address, browser type, operating system, and device identifiers.

  • Cookies and Similar Technologies — used to enhance user experience, analytics, and personalization.

How We Use Your Information

We use the collected information to:

  • Provide and operate our Services

  • Improve functionality and user experience

  • Communicate with you regarding support, updates, and relevant offers

  • Detect, prevent, and resolve security or technical issues

  • Comply with applicable legal obligations including CASL and PIPEDA

Data Processing & AI Usage

When using our AI services, you may input data that is processed to configure and operate AI agents and automation workflows. This data is:

  • Processed securely within authorized service environments

  • Not used to train public AI models

  • Not shared with third parties without your permission

You retain ownership of your input data at all times.

Sharing of Information

We do not sell your data. We may share data only with:

  • Trusted service providers for payment processing, analytics, cloud hosting, and platform integrations.

  • Law enforcement or regulatory bodies, when required by applicable law.

  • Successor entities in the case of mergers, acquisitions, or asset sales — you will be notified in advance.

Anti-Spam Compliance (CASL)

Performance Marketing Group complies with Canada's Anti-Spam Legislation (CASL). We will only send commercial electronic messages to individuals who have provided express or implied consent as defined under CASL. You may withdraw consent at any time by contacting us or using the unsubscribe mechanism included in any commercial message.

Data Retention

We retain your data only as long as necessary for the purposes described in this policy, or as required by applicable legal obligations. You may request deletion of your personal data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent to data processing at any time

  • Object to or restrict certain uses of your data

  • File a complaint with a relevant data protection or privacy authority

To exercise your rights, contact us at: privacy@hireellis.ai

Security

We use industry-standard measures including encryption and access controls to protect your data. No system is completely secure. Please use strong credentials and notify us immediately of any suspected unauthorized access.

Third-Party Services

Our Services may integrate with third-party platforms including CRM systems, advertising networks, payment processors, and scheduling tools. These platforms operate under their own privacy policies, and we are not responsible for their data practices.

Children's Privacy

hireEllis.ai is not intended for users under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

International Users

Our Services are operated from Canada. If you access our Services from outside Canada, you acknowledge that your data may be transferred to and processed in Canada, where privacy laws — including PIPEDA — apply.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please reach out: privacy@hireellis.ai