Terms and Conditions

Welcome to hireEllis.ai, operated by Performance Marketing Group ("PMG," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, platform, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Use of Our Services

You agree to use hireEllis.ai's Services only for lawful purposes. You must not use our platform to:

• Violate any applicable laws or regulations.

• Engage in fraudulent, abusive, or harmful conduct.

• Infringe upon the rights of others or introduce malicious software.

Performance Marketing Group reserves the right to terminate or restrict your access if we believe you have violated these Terms.

Account Registration

To use certain features, you may be required to create an account. You agree to:

• Provide accurate, complete, and up-to-date information.

• Maintain the confidentiality of your login credentials.

• Accept responsibility for all activities under your account.

Intellectual Property

All content on the hireEllis.ai website — including text, graphics, logos, software, and AI system configurations — is the property of Performance Marketing Group or its licensors and is protected by applicable intellectual property laws. You may not copy, modify, or distribute any content without written permission.

Subscriptions & Payments

Some features require a subscription or one-time payment. All payments are processed securely through our authorized payment processors. By completing a purchase, you authorize us to charge your preferred payment method.

• Pricing may change with reasonable notice.

• Refunds are subject to our Refund Policy.

• All prices are listed in Canadian dollars (CAD) unless otherwise specified.

AI-Powered Solutions Disclaimer

Our services deploy artificial intelligence and machine learning systems on your behalf. While we aim for high performance and reliability, Performance Marketing Group makes no guarantees that the services will be error-free or produce specific business outcomes. You are responsible for reviewing, monitoring, and approving the outputs generated by AI systems deployed under your account.

Data Usage & Privacy

Use of our Services is also governed by our Privacy Policy. By using the Services, you consent to our data practices, including the collection and use of data to improve service performance and deliver your requested outcomes.

Anti-Spam Compliance (CASL)

Performance Marketing Group complies with Canada's Anti-Spam Legislation (CASL). Any commercial electronic messages sent on your behalf through our Services will only be directed to recipients who have provided express or implied consent as defined under CASL. You agree not to use our Services to send unsolicited commercial electronic messages and to maintain appropriate consent records for your contact lists.

Third-Party Services

Our platform may integrate with third-party tools and platforms including but not limited to CRM systems, advertising networks, and social media platforms. We are not responsible for the practices, availability, or content of those third-party services.

Limitation of Liability

To the fullest extent permitted by law, Performance Marketing Group shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of profits, data, or business opportunities

• Unauthorized access or data breaches beyond our reasonable control

• Outcomes resulting from AI-generated content or decisions made on the basis of AI outputs

Termination

We may suspend or terminate your access to the Services at any time, with or without cause, especially in cases of Terms violation. Upon termination, your right to use the Services ceases immediately.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Changes to Terms

We may update these Terms from time to time. Continued use of the Services after such updates constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

Contact Us

If you have questions about these Terms, please contact us at: hello@hireellis.ai